Last Updated: September 2023
**1. Introduction**
Sterling Hydraulics ("we," "our," or "us") is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, http://sterling-hydraulics.co.uk/ ("the Website").
**2. Information We Collect**
- **Personal Information:** When you visit our Website, we may collect personal information that you provide voluntarily, such as your name, email address, phone number, and any other details you choose to share when contacting us.
- **Usage Information:** We may collect non-personal information related to your use of the Website, including your IP address, browser type, device information, and the pages you visit. This information helps us enhance your experience on our Website.
**3. How We Use Your Information**
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support.
- To improve and personalize your experience on our Website.
- To send you updates, newsletters, and marketing communications (if you have opted in).
- To monitor the usage and performance of our Website for analytical purposes.
**4. Cookies**
We use cookies and similar technologies to enhance your browsing experience on our Website. You can manage your cookie preferences by adjusting your browser settings.
**5. Data Sharing**
We do not sell, trade, or share your personal information with third parties without your explicit consent, except where required by law.
**6. Data Security**
We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
**7. Your Rights**
You have the right to:
- Access, update, or delete your personal information.
- Withdraw your consent for marketing communications at any time.
- Lodge a complaint with the appropriate regulatory authority regarding our data handling practices.
**8. Links to Third-Party Websites**
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
**9. Changes to This Privacy Policy**
We may update this Privacy Policy to reflect changes in our data practices. Any substantial changes will be communicated via our Website.
**10. Contact Us**
If you have questions or concerns regarding this Privacy Policy or how we handle your data, please contact us.